TrueBuy Privacy Policy

Effective Date: April 22, 2025

At TrueBuy.co.uk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, address, email address, phone number, payment details.

• Order Information: Products purchased, order number, purchase history.

• Device Information: IP address, browser type, device type, pages you visit, and cookies.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you about your purchase (order confirmations, updates, support).

• Improve our website and shopping experience.

• Send marketing communications (only if you opt-in).

• Prevent fraud and maintain website security.

3. Sharing Your Information

We do not sell your personal information.
We may share your information with:

• Payment processors to handle secure transactions.

• Delivery companies to ship your order.

• Marketing platforms if you have consented to receive marketing.

• Law enforcement if required by law.

4. Cookies

• We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

• You can manage or disable cookies through your browser settings, but this may affect website functionality.

5. Data Retention

• We will retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Correct any inaccuracies in your information.

• Request the deletion of your personal data (subject to certain exceptions).

• Withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us at support@truebuy.co.uk.

7. Security

We take reasonable steps to protect your information from loss, misuse, unauthorized access, disclosure, or alteration. However, no internet transmission is ever completely secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and are effective immediately.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

TrueBuy Customer Service
Email: support@truebuy.co.uk
Website: https://truebuy.co.uk